Support

EUREKA • We're here to help

Welcome to EUREKA Support. If you have questions, encounter issues, or need assistance with gameplay, accounts, or purchases, you’ll find help here.

Contact Support

📧 Email: srihass@camoratechnologies.com

We usually respond within 24–48 hours on business days.

Frequently Asked Questions

Is EUREKA a medical advice app?

No. EUREKA is a skill-based educational gaming application. It is not intended to provide medical advice, diagnosis, or treatment.

Does EUREKA collect personal data?

Only limited data such as email (for authentication), gameplay progress, and performance analytics is collected. No sensitive personal data is stored.

Does the game work offline?

Some gameplay content may work offline. However, features like leaderboards, cloud saves, and updates require an internet connection.

I'm facing crashes or login issues. What should I do?

Please email us with your device model, OS version, and a brief description of the issue. Screenshots or screen recordings help us resolve issues faster.

Support Commitment

We value your time and experience. Most support requests are reviewed and responded to within 24–48 hours.